Steve is the Director of Government and Industry Relations for Synergem Emergency Systems, LLC. and is a Past President of the National Emergency Number Association (NENA - the 9-1-1 Association). He previously served as the Assistant Emergency Communications Manager for the West Palm Beach Police Department and as the Brevard County (FL) 9-1-1 System Manager. He retired as a Police Lieutenant after a 25-year career with the Vernon Township, New Jersey, Police Department. A Summa Cum Laude graduate of Upsala College, he holds a Masters Degree in Criminal Justice from Rutgers University and is a graduate of the 81st School of Police Staff and Command, Northwestern University.