Message Image  

Community Home

Upcoming Events


  • Take Our Survey and You Could Win a Free Online Course

    The APCO Institute is seeking feedback about public safety communications training. Share your thoughts by taking our online survey. If you complete the survey, you will be eligible to win a free Institute online course.

  • The Fight to Reclassify Public Safety Telecommunicators Continues: Contact Congress

    Thank you to the many members who responded to our second Call to Action and submitted formal comments urging the federal government to reclassify Public Safety Telecommunicators as "Protective" occupations. We are still encouraging members, their colleagues, and supporters to continue to file personalized comments that include specific examples that highlight how public safety telecommunicators protect and save the lives of the general public and responders here. As a reminder, formal comments are due by September 20.

    As a next step, we are asking members to contact elected officials in Congress. Go here to send a letter to your U.S. Senators and key U.S. Representatives explaining the importance of reclassification. There will also be an opportunity to submit letters during APCO’s conference in Orlando from the APCO Pavilion in the Exhibit Hall on Monday and Tuesday. If you need assistance or have questions, APCO Government Relations staff will be available from 11:00 a.m. to 2:00 p.m. on Monday, and from 12:00 p.m. to 2:00 p.m. on Tuesday.

Latest Shared Files

Log in to see this information

Either the content you're seeking doesn't exist or it requires proper authentication before viewing.

Community Blogs

  • Does this sound the least bit familiar? That’s not my job! I don’t get paid enough to do that! That’s not fair. Has your open door become a revolving door of negativity and complaints? You already deal with the public’s drama. You don’t need...

  • Leadership is never as easy as it looks. No matter how strong the work-ethic, or how great the technical performance, leaders at almost every level experience some of the same challenges. Do any of these issues sound familiar? The...

  • I usually do not comment on the open forms too often or on the blogs but this one certainly peaked my interests. And I like to play Devils advocate...So? One of the other blogs had this topic about a dispatcher coming into work and complaining...

  • Does anyone have a format of questions that are asked when someone calls in saying they just drove into high water.

  • I am in need of any standards in place for hearing and vision for emergency dispatchers. If you have any standards for this, I would love to hear them. Thank you

    3 people recommend this.