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  • Morale is a constant issue we face in public safety answering points. It is something I have struggled with, both when I was a dispatcher, and as a supervisor. Career burnout can happen very fast , but there are things we can do to curb that. Personnel ...

    1 person recommends this.
  • Hello: Over the past year, we have experienced a loss of newly hired personnel due to transitions to other positions within the County. In response, we are exploring the possibility of issuing two year commitment agreements beyond the probationary ...

    1 person recommends this.
  • In 1991 when I committed to take emergency calls from the community whenever the dire need of police, fire, and ambulance services arose, I was only concerned with my best service to the community. When I was trained to become a police dispatcher, my ...

    1 person recommends this.
  • The CPRA (Southern California APCO) Chapter is once again offering the commemorative 2017 National Telecommunicators Week Buttons for sale. Proceeds go to supporting the Chapter's Annual Telecommunicator Awards Banquet. This will be the 29th year that ...

    1 person recommends this.
  • In my career of being in public safety telecommunications I am amazed at how far we have come when it comes to technology aiding a Telecommunicator in finding a caller and getting him/her the appropriate help. But, come on, how far is technology going ...

    3 people recommend this.