Profile

Ms. Julie Buckingham

Avive Solutions

Contact Details

Avive Solutions
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Gold Most Valuable PSConnect Member

Ms. Julie Buckingham

Avive Solutions

Bio

Just like there are no former Marines, there are no former dispatchers.  

I began my public safety communications career in 1998, and in my time under the headset I served as a:

  • Telecommunicator
  • CTO
  • Tactical dispatch team member and team leader
  • EMD Instructor
  • Peer support team member
  • Operations supervisor
  • Training Coordinator
  • King County EMD instructor
  • Interim training and accreditation program manager
  • Cadre Instructor - Telecommunicator Program - Washington State Criminal Justice Training Commission
  • Washington State ACCESS (NCIC) Instructor & TAC
In 2012 I did the hardest thing I ever had to do, and that was leave the ECC. I joined King County EMS as the EMD QI Program Manager, and at the same time became a member of the Resuscitation Academy faculty. That is where I found my passion and my mission; helping systems eliminate preventable death from out-of-hospital cardiac arrest by advocating for public safety telecommunicators to be trained as first responders. 

In 2018 I left government work for the private sector to help develop, and now direct, the AHA's T-CPR program, RQI Telecommunicator CPR.  I now have a team of public safety communications professionals (remember, there are no former dispatchers) who work with systems across the US every day to deliver a rigorous T-CPR training program to the first first responders in a call for cardiac arrest. 

Professional association involvements Include:

  • APCO International
    • Standards Development Training Sub-Committee
    • Standards Review Sub-Committee
  • NENA
    • Co-Chair, T-CPR Standards Writing Group 
  • American Heart Association
    • Task Force Member - Emergency Cardiovascular Care (ECC) T-CPR Task Force
  • NHTSA
    • CPR LifeLinks Writing Group Member

I've also had the privilege of presenting at several national and international conferences, speaking on the topic of Quality Improvement, T-CPR, and the role of telecommunicators in cardiac arrest survival.

Job History

Resuscitation Academy
Faculty Member
March 2013 - present

King County EMS
EMD Quality Improvement Manager
November 2012 - present

NORCOM
Training Coordinator
Bellevue, WA, United States
February 2009 - November 2012

NORCOM
Interim Professional Standards & Development Manager
Bellevue, WA, United States
May 2012 - October 2012

Washington State Criminal Justice Training Commission
Telecommunicator Program Cadre Instructor
Burien, WA, United States
January 2006 - January 2011

Year Started in Public Safety

  • 1998

Job Level

  • Level 2

Position

  • Manager

Area of Public Safety

  • Operational