8-Hours of Continuing Education
0800-1100: ACTIVE Shooter for Communicators – 1 Hour Interpersonal Perspectives / 2 Hours Skill Development
1100-1200: Handling Difficult Callers – 1 Hour Interpersonal Perspectives
1200-1300: Lunch on Your Own
1300-1500: 7 Deadly Mistakes – 1 Hour Legal Studies / 1 Hour Interpersonal Perspectives
1500-1600: Degrees, Minutes, Seconds – 1 Hour Technical Aspects
1600-1700: 911 Training in MO – 1 Hour Skill Development