A total of 16-hours of training will be conducted. Registration is split into 2-eight hour blocks. Please register for the full 8-hour block even if you only plan to attend a portion of the training provided in that period. It will help us to determine numbers for handouts and other classroom materials.
November 21 – 1300-2200
1300-1500: What Do I Tell Them? – 2 Hours Skill Development
1500-1700: Suicide Callers – 2 Hours Interpersonal Perspectives
1700-1800: Dinner on Your Own
1800-2000: Vehicle & Foot Pursuits – 2 Hours Skill Development
2000-2200: Stress Management – 2 Hours Interpersonal Perspectives
November 22 – 0800-1700
0800-1100 ACTIVE Shooter for Communications - 1 Hour Legal Aspects / 2 Hours Interpersonal Perspectives
1100-1200 Calming the Caller - 1 Hour Interpersonal Perspectives
1200-1300 Lunch on Your Own
1300-1500 Customer Service - 2 Hours Interpersonal Perspectives
1500-1700 Lead Right Now - 2 Hours Interpersonal Perspectives
Subject to change based on Instructor availability.