Presented by the Missouri Professional Training Partnership. APCO's Communications Training Officer (CTO) Course focuses on the development and maintenance of an agency’s one-on-one training program and provides the training necessary to foster levels of consistency for CTOs as they provide on-the-job training to new hires.
This updated version of the course includes the essential elements of a CTO program based on the industry recognized “San Jose Model” while also incorporating the requirements set by the national standard for CTO programs and Missouri Revised Statutes.
TOPICS INCLUDE
Students will receive a CTO Workbook and Reference Guide filled with sample forms, templates and best practices to use in creating their own CTO program or enhancing an existing program.
CDEs Earned: 24