The Missouri Professional Training Partnership is pleased to partner with Stephen Martini of Metro Nashville to offer this free on-hour webinar. This webinar will be recorded and be made available for on-demand viewing, using the same URL, following the conclusion of the live webinar.
The most important resource in the Emergency Communications Center is the individual. Whether under the headset, supporting the shift, training tomorrow’s leaders, ensuring quality assurance, developing technology solutions or administering finances, the people at our respective places are the power behind our processes. In this session, we will discuss leadership lessons specific to shaping a culture encouraging each team member to identify and get caught up in their talents.