• APCO Taps IBM Watson Capabilities to Evaluate and Report on Emergency Calls

    APCO and IBM announced that APCO International’s new guide card software called APCO IntelliComm™ will use IBM Watson Speech-to-Text and Watson Analytics to significantly enhance the scripted criteria guidance used by 9-1-1 emergency telecommunicators nationwide.

  • System Maintenance Tonight

    Thursday evening (8/10, 4pm - 9pm Pacific Time) there will be a maintenance period, which will include a 30-60 minute period of service disruption or unavailability.

    The down time will be kept to a minimum - but you may not be able to access the site during parts of that time.​

  • System Maintenance

    Friday, July 28 starting at 11PM ET an infrastructure upgrade to PSConnect will be performed. The maintenance window is scheduled for 2 hours. We appreciate your patience during this time.

  • Senators Release Discussion Draft of NG9-1-1 Bill

    U.S. Senators Nelson (FL) and Klobuchar (MN) released a draft bill, the “Next Generation 9-1-1 Act of 2017,” to further deployment of NG9-1-1 services and enhance and upgrade the nation’s 9-1-1 systems. Senator Nelson is the ranking member of the Senate Commerce, Science, and Transportation Committee, and Senator Klobuchar is a co-chair of the Congressional NextGen 9-1-1 Caucus.

  • Library Files Temporary Unavailable!

    Files in the Community Libraries are not downloadable at this time due to a massive internet outage along the East Coast. Amazon Web Services is actively working on a remedy for the issue. For more details, click here.

  • Now There's a New Path to CPE Eligibility

    The APCO Institute has expanded the eligibility requirements for individuals interested in applying for its Certified Public-Safety Executive (CPE) Program.

    Effective immediately, you are now eligible to apply for the program if you possess a high school diploma and have at least 10 years' experience in public safety communications at the supervisor, manager or director level. And, as always, APCO Registered Public-Safety Leaders (RPLs) and those with at least an associate's degree are eligible to apply as well.

    The CPE application deadline is April 15. Scholarships are available and must be applied for before March 31.

  • Call for Speakers Deadline Is February 17

    There are only a few days left to submit your proposal for APCO's Annual Public Safety Broadband Summit taking place Washington, DC this May.

  • APCO's CPE Program Stands Apart as a Unique Opportunity for Leadership Development

    The CPE program brings together professionals from communications centers from across the U.S. and Canada. When you sign up, you join a fellowship of learning where you will explore the issues that are most important to you. Not only will you work with a great class of students, you will work closely with faculty and instructors with university-level experience, specializing in leadership education.

    This is a hands-on program designed to help you develop the knowledge, skills and confidence to provide leadership in a wide range of situations: in your agency, your town or state or within your APCO chapter. This unique opportunity to set yourself apart from your peers and have fun in the process will be unlike anything you've ever imagined.

    Congratulations to our inaugural class who graduated January 13.

  • Congratulations to APCO's First CPEs!

    APCO International proudly announces that the following individuals have successfully completed the inaugural session of its Certified Public-Safety Executive (CPE) Program. The program began in July 2016 and is designed for public safety communications professionals who aspire to executive leadership positions within the industry.

  • All CALEA Accreditation Manager Training Courses to Be Offered Online

    In partnership with APCO International, the Commission on Accreditation of Law Enforcement Agencies (CALEA) will soon offer all of its accreditation manager training courses online. Previously, the only online course was for public safety communications. But, beginning February 8, CALEA’s law enforcement, training academy and campus security accreditation manager courses will be available online.

  • New CPE Sessions Scheduled -- Application Deadline April 15

    If your New Year’s resolutions include taking steps to advance your career, now’s the time to act. The APCO Institute is accepting applications for the next two sessions of its Certified Public-Safety Executive (CPE) Program. Scholarships are available.

    The CPE Program is designed for APCO Registered Public-Safety Leaders (RPLs) or those with an associate’s degree who aspire to executive-level leadership positions in the public safety communications industry.

    Each CPE session includes two, 12-week online courses and a live, nine-day capstone seminar at APCO headquarters in Daytona Beach. Successful participants earn the designation of Certified Public-Safety Executive (CPE).

    The application deadline for both sessions is April 15. But, space is limited. So, don't wait to apply.

  • Tech Forum Program Announced

    APCO's Emerging Technology Forum is being held February 28 - March 1 in Raleigh, NC.

  • System Maintenance

    System maintenance will be conducted on PSConnect Friday, December 16th sometime between 10pm-2am Saturday. Please expect a brief downtime within this 4 hour period. Thank you for your patience during this time.

  • Call for Speakers - Deadline is Dec. 19

    Submit a session proposal to help your association peers with their educational journey at APCO 2017, APCO's Annual Conference & Expo. APCO 2017 welcomes high-quality papers and panel proposals in all areas of public safety communications. Break out of the mold and share new ways of thinking that attendees can take back and implement in their own agencies. Please note the deadline is now December 19.

  • APCO Advocates for Appropriate Recognition of Public Safety Telecommunications

    Today, APCO filed formal comments with the Office of Management and Budget (OMB) advocating that Public Safety Telecommunicators be recognized for the critical work they do to protect and save the lives of the general public and first responders. Specifically, APCO challenged OMB’s failure to reclassify Public Safety Telecommunicators as Protective Service Occupations in the Standard Occupational Classification (SOC).