• Senators Release Discussion Draft of NG9-1-1 Bill

    U.S. Senators Nelson (FL) and Klobuchar (MN) released a draft bill, the “Next Generation 9-1-1 Act of 2017,” to further deployment of NG9-1-1 services and enhance and upgrade the nation’s 9-1-1 systems. Senator Nelson is the ranking member of the Senate Commerce, Science, and Transportation Committee, and Senator Klobuchar is a co-chair of the Congressional NextGen 9-1-1 Caucus.

  • Library Files Temporary Unavailable!

    Files in the Community Libraries are not downloadable at this time due to a massive internet outage along the East Coast. Amazon Web Services is actively working on a remedy for the issue. For more details, click here.

  • Now There's a New Path to CPE Eligibility

    The APCO Institute has expanded the eligibility requirements for individuals interested in applying for its Certified Public-Safety Executive (CPE) Program.

    Effective immediately, you are now eligible to apply for the program if you possess a high school diploma and have at least 10 years' experience in public safety communications at the supervisor, manager or director level. And, as always, APCO Registered Public-Safety Leaders (RPLs) and those with at least an associate's degree are eligible to apply as well.

    The CPE application deadline is April 15. Scholarships are available and must be applied for before March 31.

  • Call for Speakers Deadline Is February 17

    There are only a few days left to submit your proposal for APCO's Annual Public Safety Broadband Summit taking place Washington, DC this May.

  • APCO's CPE Program Stands Apart as a Unique Opportunity for Leadership Development

    The CPE program brings together professionals from communications centers from across the U.S. and Canada. When you sign up, you join a fellowship of learning where you will explore the issues that are most important to you. Not only will you work with a great class of students, you will work closely with faculty and instructors with university-level experience, specializing in leadership education.

    This is a hands-on program designed to help you develop the knowledge, skills and confidence to provide leadership in a wide range of situations: in your agency, your town or state or within your APCO chapter. This unique opportunity to set yourself apart from your peers and have fun in the process will be unlike anything you've ever imagined.

    Congratulations to our inaugural class who graduated January 13.

  • Congratulations to APCO's First CPEs!

    APCO International proudly announces that the following individuals have successfully completed the inaugural session of its Certified Public-Safety Executive (CPE) Program. The program began in July 2016 and is designed for public safety communications professionals who aspire to executive leadership positions within the industry.

  • All CALEA Accreditation Manager Training Courses to Be Offered Online

    In partnership with APCO International, the Commission on Accreditation of Law Enforcement Agencies (CALEA) will soon offer all of its accreditation manager training courses online. Previously, the only online course was for public safety communications. But, beginning February 8, CALEA’s law enforcement, training academy and campus security accreditation manager courses will be available online.

  • New CPE Sessions Scheduled -- Application Deadline April 15

    If your New Year’s resolutions include taking steps to advance your career, now’s the time to act. The APCO Institute is accepting applications for the next two sessions of its Certified Public-Safety Executive (CPE) Program. Scholarships are available.

    The CPE Program is designed for APCO Registered Public-Safety Leaders (RPLs) or those with an associate’s degree who aspire to executive-level leadership positions in the public safety communications industry.

    Each CPE session includes two, 12-week online courses and a live, nine-day capstone seminar at APCO headquarters in Daytona Beach. Successful participants earn the designation of Certified Public-Safety Executive (CPE).

    The application deadline for both sessions is April 15. But, space is limited. So, don't wait to apply.

  • Tech Forum Program Announced

    APCO's Emerging Technology Forum is being held February 28 - March 1 in Raleigh, NC.

  • System Maintenance

    System maintenance will be conducted on PSConnect Friday, December 16th sometime between 10pm-2am Saturday. Please expect a brief downtime within this 4 hour period. Thank you for your patience during this time.

  • Call for Speakers - Deadline is Dec. 19

    Submit a session proposal to help your association peers with their educational journey at APCO 2017, APCO's Annual Conference & Expo. APCO 2017 welcomes high-quality papers and panel proposals in all areas of public safety communications. Break out of the mold and share new ways of thinking that attendees can take back and implement in their own agencies. Please note the deadline is now December 19.

  • APCO Advocates for Appropriate Recognition of Public Safety Telecommunications

    Today, APCO filed formal comments with the Office of Management and Budget (OMB) advocating that Public Safety Telecommunicators be recognized for the critical work they do to protect and save the lives of the general public and first responders. Specifically, APCO challenged OMB’s failure to reclassify Public Safety Telecommunicators as Protective Service Occupations in the Standard Occupational Classification (SOC).


    9-1-1 Professionals Are NOT Like Clerical Workers and Taxicab Dispatchers!

    This is your LAST CHANCE FOR 10 MORE YEARS to tell federal officials you deserve recognition and respect for the life and death nature of the work you do. COMMENTS ARE DUE TUESDAY SEPTEMBER 20. If you have not already done so click HERE right now and follow our simple instructions to add an example or two of how you protect and save lives. Already filed comments? Convince as many of your colleagues as possible to do the same. Federal officials responsible for reclassification clearly do not appreciate what you do. Help educate them!

  • Major Boost in the Fight to Reclassify Public Safety Telecommunicators

    U.S. Representative and Former 9-1-1 Dispatcher Norma Torres Strongly Advocates for Reclassification

    Today, U.S. Representative Norma Torres, a former 9-1-1 dispatcher who worked for 17 years for the Los Angeles Police Department, sent a letter telling the federal agency overseeing the reclassification process that “9-1-1 Dispatchers Are More Than Office & Support Staff.”

  • Take Our Survey and You Could Win a Free Online Course

    The APCO Institute is seeking feedback about public safety communications training. Share your thoughts by taking our online survey. If you complete the survey, you will be eligible to win a free Institute online course.

  • The Fight to Reclassify Public Safety Telecommunicators Continues: Contact Congress

    Thank you to the many members who responded to our second Call to Action and submitted formal comments urging the federal government to reclassify Public Safety Telecommunicators as "Protective" occupations. We are still encouraging members, their colleagues, and supporters to continue to file personalized comments that include specific examples that highlight how public safety telecommunicators protect and save the lives of the general public and responders here. As a reminder, formal comments are due by September 20.

    As a next step, we are asking members to contact elected officials in Congress. Go here to send a letter to your U.S. Senators and key U.S. Representatives explaining the importance of reclassification. There will also be an opportunity to submit letters during APCO’s conference in Orlando from the APCO Pavilion in the Exhibit Hall on Monday and Tuesday. If you need assistance or have questions, APCO Government Relations staff will be available from 11:00 a.m. to 2:00 p.m. on Monday, and from 12:00 p.m. to 2:00 p.m. on Tuesday.

  • APCO Rebukes Subversive Article About FirstNet

    The September 2016 issue of The Atlantic contains an article by Steven Brill entitled “The $47 Billion Network That’s Already Obsolete.” The piece questions the need for FirstNet and offers several negative opinions of the author. In reaction, APCO Executive Director and CEO Derek Poarch issued the following statement:

    “APCO does not usually react to hyperbolic and inaccurate pieces of media that are clearly aimed at inciting a response, as opposed to educating readers or contributing to legitimate discourse. However, in the case of the article entitled ‘The $47 Billion Network That’s Already Obsolete’ appearing in the September 2016 issue of The Atlantic by Steven Brill, we must come to the defense of FirstNet’s high-quality and devoted leadership and staff, and all of the thousands in the public safety community that have worked so hard to support FirstNet. As the world’s largest association of public safety communications professionals, we take issue with Mr. Brill’s inflammatory claims. Mr. Brill and The Atlantic are at best misinformed about public safety communications matters. They have done a disservice to the citizens of our country, our brave first responders, and public safety communications professionals across the country by publishing an article that is more about attention-gathering than fact-based journalism. The truth is that FirstNet has made enormous strides undertaking a project unique in the world and of the highest importance to public safety and emergency response.”

  • APCO Offers Active Shooter Resources

    Sadly, active shooter incidents are becoming part of the daily landscape of our communities. As a result, there has been an increased demand for information regarding preparation for, management of, and recovery from active shooter situations. In response to this demand, APCO has developed this collection of resources for public safety communications professionals.

  • New CPE Session Announced – Apply Now

    Applications are now being accepted for the Winter 2017 session of APCO’s Certified Public-Safety Executive (CPE) Program, scheduled to begin January 4, 2017. The CPE Program consists of two, 12-week online classes and one nine-day capstone course at APCO’s headquarters in Daytona Beach, FL. The Winter 2017 session will conclude July 15, 2017.

    Drawing on resources from renowned leadership professionals and distinguished academic sources, the CPE Program allows participants to explore topics that include management versus leadership, model/theories of leadership, leadership styles, public safety leadership issues, and executing and managing change. Program graduates earn the professional designation of Certified Public-Safety Executive (CPE). The application deadline for the Winter 2017 session is October 16, 2016.