Posted By
Debbie Plackitt
07-28-2014 01:37
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Debbie Plackitt's Blog
We have a committee in place who are working on a CQE (Call Quality Evaluation) form. Our next step is to try and find out what other agencies may have in place for their QAE. What are the requirements for your QAE and how do you select them? If anyone has any suggestions, I would be ever so greatful. ...
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