There has long been a myth that says "the crazy people come out with the full moon". I am looking for three 911 call centers that can provide data for a study I am doing for college classes. Ideally, these centers would utilize the a standard protocol to ensure that all calls were processed by the same standard. I would need to receive the data back no later than February 7th, 2011. Participation is greatly appreciated and results will be returned to the call centers
who participate. I realize this is very short notice, and I hope you might have the time to help us out. If you would
like a spreadsheet to enter your data into, please email john.park@slcgov.com, or I am happy to accept data in any format you can produce. Thank you for your help!
Survey Questions:
1.) Does your call center utilize a standard protocol? yes/no
2.) Do your 911 calltakers handle both Fire/Medical and police calls? yes/no
3.) Does your call center service a population base over 100,000 people? yes/no
4.) Does your call center utilize a quality assurance process to verify calltaker accuracy? yes/no
5.) In the year 2010, what is the total number of 911 assault, shooting/stabbing, psychiatric, and overdose calls you received, sorted by day?
6.) In the year 2010, what is the total number of 911 calls you received, sorted by day?