Does this sound the least bit familiar?
That’s not my job! I don’t get paid enough to do that! That’s not fair. Has your open door become a revolving door of negativity and complaints? You already deal with the public’s drama. You don’t need workplace drama!
Nowhere is the impact of workplace drama more dangerous than public safety. Every day you handle life or death situations while Big Brother watches every move. If anyone messes up, you are subject to litigation.
Leaders who work in public safety communications experience mental stress, burnout, and a higher threat for turnover due to the nature of this high-stress profession and work environment. The 24/7 monitoring, the potential for law suits, and the challenges of dealing with life and death situations are a few of the many concerns that occur on a daily basis. It is imperative to build a no-drama workplace.
In this lively webinar, consultant, international speaker and author, Marlene Chism shows you how to get to the root of drama before drama translates to poor morale, absenteeism, and turnover.
Your co-host Heather Joyner joins Marlene to share her insights as an industry peer and 911 Director who used the Stop Workplace Drama methods to transform her 911 center. Heather is also a nationally certified instructor of the Stop Workplace Drama methodology.
DATE: Tuesday, July 19 at 2 pm Eastern, 1 pm Central, noon Mountain, 11 am Pacific
SPEAKERS:
Marlene Chism, international speaker, management consultant, executive educator and author of Stop Workplace Drama (Wiley 2011) and No-Drama Leadership (2015).
Heather Joyner, national speaker, certified trainer, and 911 Director of Halifax County E-911 Central Communications in North Carolina.
IN THIS WEBINAR PRESENTATION, LEARN THE FOLLOWING:
- A new actionable language to motivate employees
- How to identify the root causes of drama
- How clarity can change any situation
- Tools for transforming drama into focused action
- Immediate take-aways for transforming the workplace
Marlene is an executive educator, consultant and professional speaker, and the author of two books, Stop Workplace Drama (Wiley 2011) and No-Drama Leadership, (Bibliomotion 2015). Marlene has a degree in communications from Drury University and a master’s in HR Development from Webster University. Marlene Chism is no stranger to the world of public safety. Her husband is a retired firefighter, and her nephew, a deputy who lost his life in 2014 in the line of duty. Marlene’s consulting and speaking takes her across the country at corporate and
association events as well as international public safety conferences. She works in the field with certified trainer, Heather Joyner.
About Heather Joyner
Heather Joyner is a veteran with almost two decades of experience from the front lines of dispatching to supervisor, training coordinator, and director. From her desire to create a no-drama workplace, Heather found Stop Workplace Drama and became a student of the work. Today, Heather is a Certified Trainer of the Stop Workplace Drama™ methodology. She shares her journey across the country at national and international conferences and at agencies in the US. She has a degree in criminal justice and is currently a director at Halifax County E-911.