I'd like some feedback from any organization as to its experience using The APCO Project RETAINS Toolkit and/or Effective Practices Guide on looking at public safety dispatcher turnover issues in the Communication Center.
Also, are there any departments in Connecticut that have used these tools?
Please email me at
wlfdhr@sbcglobal.net or contact me at (203) 294-2080.
Thank you.
Jim Hutt
Assistant Personnel Director
Town of Wallingford, CT