• Newly Formed Task Force Looking for Volunteers

    The Emergency Communications Center Crisis (ECC) Response Task Force is charged with creating a best practices reference guide listing ECC responses to situations that were encountered and impacted ECC operations during and after a prolonged or large scale emergency event. 

    Deadline to sign up: October 12
  • Apply for CPE Program By October 15

    The next session of APCO’s Certified Public-Safety Executive Program begins in January 2019. Applications for the class will be accepted until October 15.

    During the CPE Program, you will:

    • Explore the differences between managing and leading
    • Learn how to initiate and manage organizational change
    • Participate in intensive study and self-exploration to identify your own unique leadership style
    • Use case studies from esteemed colleges and universities to challenge your new leadership skills
    • Develop a network of like-minded public safety executives all committed to leading our industry forward
    Take a minute to learn more. Or contact us at
  • APCO Envision Is Next Week

    APCO's Envision taking place September 20 in Anaheim and January 15 in Tampa.

    Envision provides intensive training that will give emergency communications professionals the knowledge and strategies they need to manage issues such as cybersecurity and NG9-1-1.
  • PSConnect Maintenance Saturday, July 14

    Please anticipate a brief downtime between 11PM and 3AM ET while infrastructure maintenance is performed on PSConnect Saturday, July 14, 2018. We apologize for the disruption and appreciate your patience.
  • Join Us at APCO 2018 to Learn About Becoming an Institute Adjunct Instructor

    If you have a passion for training, at least five years’ experience in public safety communications and a minimum of two years’ experience as a public safety communications trainer/instructor, you may qualify to become an APCO Institute Adjunct Instructor.

    Join us for this information session during APCO 2018 in Las Vegas to learn more. No registration required. Monday, August 6, 3:00 – 4:00 p.m. APCO Institute Resource Room, Venetian-Palazzo, Marco Polo 703-704, Level 1
  • Get Involved in Standards Development

    Getting involved in the APCO's standards development process is an excellent way to take your professional game to the next level and contribute to producing standards for public safety communications. It may seem intimidating but it is not. And you will meet people from across the country who share common interests and goals in public safety communications. You do not need to be an expert to participate, you just need to be willing to contribute and use your skills to accomplish a common goal.

    APCO is currently seeking members for the Standards Development Committee and three Subcommittees (Technical, Operational, and Training)
  • Deadline for July CPE Class Fast Approaching

    If you have been considering applying for the July 2018 session (Class 05) of APCO’s Certified Public-Safety Executive (CPE) Program, don’t wait to begin your application. The deadline to apply for class 05 of the CPE Program is May 15.

    The six-month program consists of two online courses and a nine-day capstone seminar at APCO Headquarters in Daytona Beach, Florida. Learn more from this brief video.

    The program allows participants to explore topics that include:
    • Management versus leadership
    • Models/theories of leadership
    • Leadership styles
    • Public safety leadership issues
    • Executing and managing change
    The program is open to anyone who is a Registered Public-Safety Leader (RPL), possesses an associate’s degree or above or has a high school diploma and at least 10 years’ experience in public safety communications at the supervisor, manager or director level.

    Apply now.
  • PSConnect Maintenance Saturday, April 14

    Please anticipate a brief downtime between 11PM and 3AM ET while infrastructure maintenance is performed on PSConnect Saturday, April 14.
  • Congratulations to Our New Certified Public-Safety Executives

    APCO International is pleased to recognize the most recent graduates of its Certified Public-Safety Executive (CPE) Program....MORE
  • Scholarships Available for the CPE Program

    Do you know that dollars from the Silent Key and CAC Scholarship Programs can be used for APCO’s Certified Public-Safety Executive (CPE) Program?

    That’s right. So, if you are interested in becoming a CPE  -- but need financial support to do so – be sure to complete your CPE scholarship application by midnight February 16, 2018. The next CPE sessions begin July 4, 2018, and January 2, 2019.
  • Are You A Good Listener?

    Learn the importance of active listening, and improve the way you communicate with others. Register now for our January 18 webinar, "Active Listening: Can You Hear Me Now?"  

    It's the first in a series of webinars on topics of particular interest to communications center supervisors, but open to anyone. All webinars in the series are free to APCO members. MORE
  • Member Message: Federal OMB Fails 9-1-1 Professionals

    We write today with the unfortunate news that the Office of Management and Budget (OMB) has decided not to update the way 9-1-1 professionals are classified in the Standard Occupational Classification (SOC). We’ve consulted with a top law firm in DC and decided that pursuing a remedy in court is not a viable option. However, this decision is within OMB’s discretion, which means OMB, or even President Trump, has the power to correct it. APCO will continue fighting this.

    Today, we’re asking each of you to use social media to retweet the following that “@APCOintl” has tweeted:

    Fed agency @OMBpress staff has failed the nation’s 9-1-1 professionals, deciding 9-1-1 call takers & dispatchers aren’t “protective” occupations. @realDonaldTrump @POTUS Please fix this! 9-1-1 professionals save lives. #911ProtectsMe