Communications Open Forum

Communications Open Forum created by System 9 years ago

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  • We at the Tuscaloosa County Emergency Communications District are looking into the development of a position titled "Senior Telecommunicator".  We plan to insert this position classification as a step above a basic telecommunicator and under the position ...

    1 person recommends this.
  • When you have a member of your team approach you to share of a little gossip regarding a co-worker, how do you handle it? Do you have them pull up a chair and engage in unproductive conversation? Do you get upset and make rude, inappropriate comments? ...

    2 people recommend this.
  • If you are leading in any capacity, whether it be mentoring a new hire, supervising a shift, or running a department, you will find yourself in a position of tough love when it comes to redirecting behaviors or disciplining of personnel. Emotions play ...

    2 people recommend this.
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    When HR Calls

    Managing a   PSAP   is not an easy undertaking. There are many challenges that you will face and overcome when leading in an environment that is already set up to be toxic. Your personnel are not only dealing with their own personal issues but also ...

    1 person recommends this.
  • There are many challenges working in a 911 PSAP , call center environment. The challenges are not only in the skills of performing the job but also in the managing of energy around other co-workers. Some co-workers will bring out the best in you while ...

    1 person recommends this.