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Morale is a constant issue we face in public safety answering points. It is something I have struggled with, both when I was a dispatcher, and as a supervisor. Career burnout can happen very fast , but there are things we can do to curb that. Personnel ...
Can anyone share with me how they established their cut-off scores for CritiCall, in the new hire process? Also any written policy or procedure on the same would be very beneficial.
Thank you in advance,
Christopher R. Giokas # 410
Our Staff is looking into screening visitors before they 'sit-along'. Does anyone have a policy I can use as a boilerplate? Many thanks,
Does anyone have behavior based questions that they have used to interview applicants for the position of Communications Center Manager?
Has anyone developed an active shooter response plan for there Comm Center? What I mean by this is a plan to respond to active shooter within your building!