Agency Management & Operation

Member Created Community created by Susan Stowell Corder 7 years ago

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  • Morale is a constant issue we face in public safety answering points. It is something I have struggled with, both when I was a dispatcher, and as a supervisor. Career burnout can happen very fast , but there are things we can do to curb that. Personnel ...

    1 person recommends this.
  • Can anyone share with me how they established their cut-off scores for CritiCall, in the new hire process? Also any written policy or procedure on the same would be very beneficial. Thank you in advance, Christopher R. Giokas # 410 ...

    2 people recommend this.
  • Hi All, Our Staff is looking into screening visitors before they 'sit-along'. Does anyone have a policy I can use as a boilerplate? Many thanks, Jaime jyoung@smcgov.or

    1 person recommends this.
  • Does anyone have behavior based questions that they have used to interview applicants for the position of Communications Center Manager?

    3 people recommend this.
  • Has anyone developed an active shooter response plan for there Comm Center? What I mean by this is a plan to respond to active shooter within your building!

    3 people recommend this.