Class Hours: 0830-1730 each day
Register before October 13, 2017 Email: trainer@barrycountye911.org
The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.
The program takes an integrated teaching approach that features comprehensive content, multimedia presentations, and hands-on training.
The course covers the following topics: