Missouri Professional Training Partnership
For more information visit: www.moapco.org
Class 0730-1730 Daily – 4 Days
In response to the approval of new standards for Public Safety Telecommunicators (PST) and PST instructors, APCO has updated its PST1 and PST1 Instructor courses to meet those standards. The new 7th edition courses replace the current 6th edition of the classes.
Some of the new topics included in the 7th edition courses include:
9-1-1 Disaster Preparedness in the PSAP
Telecommunicator Emergency Response Taskforces (TERT)
Quality Assurance/Quality Improvement programs
Guidecards, the Design and Use in the PSAP
NextGen and Other Emerging Technologies (Module Five – all new!)
Record Management Systems
Managing Specialty/High-Risk Calls
The Need for Continuing Education and Professional Development
The Public Safety Telecommunicator 1, 7th Edition meets or exceeds American National Standards as contained in the ANSI approved Minimum Training Standard for Public Safety Telecommunicators (APCO ANS 18.104.22.1685) and the Missouri 911 Training Standards Act.