In the 9-1-1 center all personnell should have the telecommunicator as well as any state requirements as in the event of a large scale incident where all hands are needed or of an incident in the 9-1-1 center where stafing is needed on an emergency basis. The supervisors and deputy and Directors are included as they would have a working knowledge of the 9-1-1 center and can adequately supervise and assist in training recomendations.