Chief Luke has thirty-four years of progressively responsible work in public safety communications, with shared emphasis on operational and technical issues; including twenty years of management experience in metropolitan consolidated public safety communication centers using E911, CAD, MDC, AVL, RMS, ARS and other automated systems.
Chief Luke has significant field experience as a fire-fighter/paramedic and police officer which provides insight into public safety communications goals and objectives. He has extensive disaster management experience (1994 serial killer response, 1996 serial church arsonist response, 1998 Tornados, 1998 Florida Wildfires, 2000 Wildfires, 2004 Hurricanes [Charlie, Frances, Jeanne and Ivan].)
Chief Luke has documented project management experience, including radio system acquisition, CAD system procurement, contract preparation and bid process issues. He has facilitated negotiation of City-County Fire Services Agreements and implemented policy level strategic changes with user agencies. He has been the architect for design and implementation of consolidated communication centers in both Gainesville, Florida and Orange County, Florida .
Chief Luke was awarded a Life Member Status from the Association of Public Safety Communications Officials (APCO) International and also received the Communications Center of Year Award in 2005 from the Congressional 911 Caucus for his agency's handling of four hurricanes.
Chief Luke has significant private sector consulting experience across a wide range of service areas including consolidation, PSAP management audits, training program development, recruitment and selection audits, and technical systems implementation.
He is known for his excellent interpersonal skills and presentation style, with documented experience before elected officials and civic groups. He is nationally recognized as a speaker and presenter on public safety communications issues.