Robbie McCormick, BAS, MSE, CMCP, RPL, CPE, ENP
Director
Bernalillo County Emergency Communications Center
Robbie McCormick is a 16-year veteran of the 9-1-1 industry. Starting as a front-line dispatcher in 2009, she has been TAC, CTO, First-Line Supervisor, Training Coordinator, Deputy Director and Director (twice!), stretching from New Mexico to Texas to Georgia and back to New Mexico!. She holds her BAS in Social Sciences with a minor in Criminal Justice and an MSE in Education.
Robbie has attained the professional designations of Registered Public-Safety Leader (RPL) and Certified Public Safety Executive (CPE) both from the Association of Public-Safety Communications Officials (APCO), and Comm Center Manager Program Certification (CMCP) and Emergency Number Professional (ENP) both from NENA. She is a certified Executive Level PST and Master Instructor for NM DPS, Basic Instructor for TCOLE (Texas), Basic Communication Officer (BCO) and Level III Senior Instructor, both through Georgia P.O.S.T.
Robbie also provides instruction nationwide as a member of the APCO Adjunct Cadre of instructors, as well as being a contributing writer to several APCO texts and courses. She presents at APCO National Conferences, and has presented at many state APCO/NENA conferences over the past decade. Robbie serves as the Co-Chair of the APCO Standards Development Committee’s Training Sub-Committee, assisting the group’s efforts in developing national 9-1-1 training standards and core competencies. She has chaired several standards development and revision working groups. She has served on NM, TX and GA APCO chapter boards and committees, and is currently the NM APCO Chapter Secretary/Treasurer.
In her current role, Robbie leads an amazing team of 9-1-1 professionals in a medium-sized, consolidated ECC, nestled against the Sandia Mountains in the Albuquerque Metro area. BCEC has recently been the honored to be the tip of the spear for New Mexico's ESInet, going live with calls July 2025.
She is married to Cmdr. James McCormick (Retired) and has three adult children, one son-in-law and one daughter-in-law, as well as one mischievous but lovable cat. Robbie enjoys crime shows, politics, reading, playing her piano and spending time with her church family and a few "director sisters" at different coffee shops on the weekends.