Profile

Mr. Mark Fletcher

Chief Architect - Public Safety Solutions,
AVAYA

Contact Details

AVAYA
PRIMARY: (908) 953-2134
Ribbons
Silver Most Valuable PSConnect Member

Mr. Mark Fletcher

Chief Architect - Public Safety Solutions,
AVAYA

Bio

In my new position as Chief Architect – Worldwide Public Safety Solution for Avaya, I will define the fundamental architectures and strategic direction Avaya takes globally to ensure a consistent, standards based approach is followed for customer and government implementations with a focus on Next Generation Emergency Services, regardless of where they are deployed.

I continue to represent Avaya through participation in industry organizations such as NENA, EENA, APCO and the NG9-1-1 Institute by participation on technical workgroups and committees that refine standards for the evolution of emergency services globally.

In 2013, I represented Avaya on the President's NSTAC Nationwide Public Safety Broadband Network Research Subcommittee (NPSBN-RS) and was invited to participate on the APCO International Standards Development Committee.

Augmenting my work around Public Safety, I also manage the Avaya Podcast Network (APN) producing live and prerecorded content from industry events worldwide, as well as several specialized series. In 7 months, this new media outlet on technology captured a worldwide fan base with downloads exceeding 520,000 including nearly 60,000 for large events such as INTEROP and the Avaya Evolutions series, and over 105,000 at the NENA event in Charlotte.

I am joined by CoHost and LatAm Correspondent Guadalupe Hugony (@GuadalupeHugony) who delivers content in Spanish and Portuguese for our Latin American audience, and the official APN announcer is none other than Spyder Harrison (@SpyderHarrison) from Sirius XM Satellite Radio, an old colleague of mine from my younger days working for Spyder at Central Florida's 'Hot Rockin' Y106' in Orlando in the early 80's.

APN can be found on the web at http://Avaya.com/APN.


Specialties:
NG911, E911, Global Voice Network Design, Enterprise 911, Podcasting, Social Media