I am a passionate 9-1-1 Trainer. I recently developed an online training site for 9-1-1 TCs. My goal is to provide quality continuing education and training resources for TCs, for a minimal price. I have posted a free class on suicidal callers. The course has been very well received, with students from 47 of our 50 states, and also students from Canada and Australia!
My website is: https://www.training4911heroes.com
I teach a variety of courses, but am partial to Active Shooter for Telecommunicators and There's No Such Thing as Routine (a class focusing on the difficult topic of line of duty death, and the TCs role in keeping responders safe). I can bring these courses to your PSAP for the cost of travel plus a small teaching fee.
Send me a message for more information about training.