Accomplished and knowledgeable dynamic professional with more than 26 years of experience in government, corporate and consulting within emergency communications settings. Federal, state, local and international expertise in 9-1-1 including emergency communications operations, technology, regulations and legislative processes.
Certified Emergency Number Professional (ENP)
9-1-1 and Emergency Communications Operations • RFP Responses • Sales Strategies • Regulatory Compliance and Assessments • Staff Development & Mentoring
Customer Relations • Government Affairs • Negotiations • Public Speaking • Published Author • American Sign Language • Leadership roles within various industry such as NENA & APCO)