List of Contributions

APCO 2025 Session Recordings

Posted By Lisa Inkley 06-09-2025 12:11
Found In Announcements: MainHome

Maximize your professional education experience at APCO 2025 with session recordings. For $100, you'll get access to all 132 professional development sessions at APCO 2025. Earn CEU credits and experience all the education offered during the conference whether you are attending in person or unable ...

Session Recordings at APCO 2025

Posted By Lisa Inkley 06-09-2025 11:57
Found In Announcements: MainHome

Maximize your professional education experience at APCO 2025 with session recordings. For $100, you'll get access to all 132 professional development sessions at APCO 2025. Earn CEU credits and experience all the education offered during the conference whether you are attending in person or unable ...

Join Working Group to Revise Operational Standard

Posted By Lisa Inkley 04-28-2025 10:25
Found In Announcements: MainHome

APCO is now accepting working group members to revise the standard, Best Practices for ECCs When Processing Vehicle Telematics Calls from Telematics Service Providers . This revision seeks to identify best practices and operational requirements for ECCs to receive and process vehicle-initiated telematics ...

Happy National Public Safety Telecommunicators Week!

Posted By Lisa Inkley 04-14-2025 14:16
Found In Announcements: MainHome

Happy NPSTW! We appreciate the lifesaving work you do every day of the year, but especially this week! We encourage all of you to celebrate and honor yourselves, your co-workers, your bosses and your employees all week long. There's still time to enter our NPSTW contest , and vote for your favorite ...

APCO 2025 Registration Is Now Open!

Posted By Lisa Inkley 04-01-2025 16:46
Found In Announcements: MainHome

Registration is now open for APCO 2025, taking place July 27-30 in Baltimore! Check out the professional development sessions and be sure to take a look at the special events featuring our inspiring keynotes. Register by June 30 for the best rate. We hope to see you there!

Nominate Your Agency for an APCO Technology Leadership Award

Posted By Lisa Inkley 03-24-2025 15:52
Found In Announcements: MainHome

We want to hear about a technology that your ECC implemented to improve operations and directly benefit your fellow employees and the communities you serve. Nominate your agency for an APCO Technology Leadership Award . The deadline is April 1 .

NPSTW 2025: What's the Soundtrack of Your Agency?

Posted By Lisa Inkley 03-19-2025 15:49
Found In Announcements: MainHome

For National Public Safety Telecommunicators Week 2025 , we are asking you what music, song, band or even dance move describes your agency. Are you feeling those “Good Vibrations,” or do you want to “Shake It Off”? Is your crew more the Drifters, Rascal Flatts or Coldplay? Or maybe you like to blend ...

APCO-PSBTA Special Event

Posted By Lisa Inkley 03-07-2025 14:36
Found In Announcements: MainHome

Join us March 18-19 in Washington, DC for a special event with the Public Safety Broadband Technology Association. This two-day event will cover the innovations and evolutions in public safety communications. There will be public safety subject matter experts, end users and technology innovators ...

Congratulations to the Recipients of APCO 9-1-1 Impact Awards

Posted By Lisa Inkley 02-24-2025 12:09
Found In Announcements: MainHome

Last week APCO announced the recipients of its inaugural 9-1-1 Impact Awards, who will be honored during an awards reception in Washington, D.C. The 9-1-1 Impact Awards replace the Public Safety Communications Leadership in Policy Awards to encompass a wider range of eligible recipients. The 2025 award ...

Reminder! Register for AFC In-Person Courses

Posted By Lisa Inkley 02-06-2025 16:50
Found In Announcements: MainHome

APCO, in partnership with IWA Technical Services, Inc., is offering two new courses this spring: General Communications Technician (GCT), Level 1 April 28-30 | 24 CDEs Line Antenna Sweep (LAS) May 1-2 | 16 CDEs These certifications will not only validate your skills but also signal to ...

Wellness Summit Early Bird Rate Ends Friday

Posted By Lisa Inkley 01-28-2025 10:48
Found In Announcements: MainHome

If you haven't registered already, the early bird registration rate for the 9-1-1 Wellness Summit ends soon! Register by Friday, January 31 to save $50 . Join us for sessions ranging in topic from optimizing sleep, building a peer support team, getting unstuck from trauma while at the console and ...

Nominations Are Open for APCO ECC & Technology Awards

Posted By Lisa Inkley 01-21-2025 11:13
Found In Announcements: MainHome

Nominations are now open for APCO’s Emergency Communications Center Awards and Technology Leadership Awards ! APCO presents awards to public safety communications personnel who have demonstrated the highest levels of personal and professional conduct and performance in the line of duty. Nominations ...

Introducing APCO's Student Recruitment Toolkit

Posted By Lisa Inkley 01-06-2025 15:58
Found In Announcements: MainHome

Over the last several years, APCO has prioritized offering new resources and programs to help emergency communications centers (ECCs) face staffing and retention challenges. Today, we are excited to introduce our new Student Recruitment Toolkit , which will assist you in recruiting directly from local ...

AFC Courses Coming This Spring

Posted By Lisa Inkley 12-30-2024 11:22
Found In Announcements: MainHome

APCO, in partnership with IWA Technical Services, Inc., is offering two new courses this spring: General Communications Technician Level 1 — April 28 - 30, 2025 | 24 CDEs Line Antenna Sweep — May 1 - 2, 2025 | 16 CDEs Taking GCT-1 and LAS training can be a significant boost for your career ...

[New Webinar] Understanding the Impact of Network Outages on 9-1-1

Posted By Lisa Inkley 12-18-2024 15:35
Found In Announcements: MainHome

Thursday, January 16 | 1:00 - 2:00 p.m. ET Worth 1 CDE | Free for members; $59 for non-members As the severity and frequency of 9-1-1 outages increase, it’s more important than ever for emergency communications centers to receive timely and actionable information about the scope and impact of outages. ...

APCO and NAUSS Partner to Advance Public Advance Public Safety Communications Globally

Posted By Lisa Inkley 12-03-2024 10:19
Found In Announcements: MainHome

This week, APCO International entered into a landmark partnership with Naif Arab University for Security Sciences (NAUSS) to deliver APCO’s industry-leading training to the Kingdom of Saudi Arabia. This strategic partnership goes beyond a traditional training agreement, representing a comprehensive approach ...

[New Webinar] From Stone Age to Space Age: Redefining ECC Call Logging Using AI

Posted By Lisa Inkley 11-22-2024 11:07
Found In Announcements: MainHome

December 17 | 1:00 - 2:00 p.m. ET Free for members; $59 for non-members | 1 CDE Sponsored by Revcord This session will explore how artificial intelligence (AI) is revolutionizing public safety answering points (PSAPs) through automation and advanced data management. Learn how AI streamlines call ...

Chair the APCO 2026 Host Committee

Posted By Lisa Inkley 11-12-2024 11:01
Found In Announcements: MainHome

We are looking for a Host Committee chairperson for APCO 2026, which will be held in San Antonio, Texas, August 2-5, 2026. Criteria include: Nominations must include a letter of interest from the candidate, a letter of support from the candidate’s employer (if the candidate is retired, this item ...

[Upcoming Webinar] Impressive, Innovative, Influential Iowa

Posted By Lisa Inkley 11-04-2024 11:17
Found In Announcements: MainHome

November 12 | 1:00 - 2:00 p.m. ET Free for everyone | Worth 1 CDE Flooding in Iowa is nothing new. With every storm comes new challenges, especially when it comes to communications. The state of Iowa has continued to upgrade its emergency communication infrastructure by transitioning to a digital ...

9-1-1 Staffing Crisis Summit Starts Next Week!

Posted By Lisa Inkley 10-17-2024 13:00
Found In Announcements: MainHome

There's still time to register for the 9-1-1 Staffing Crisis Summit starting Tuesday, October 22. Join us in Fort Worth, Texas, for two and a half days of education and earn up to 16 CEUs.

[New Webinar] The Disruptive Power of ASAP Service

Posted By Lisa Inkley 10-14-2024 09:17
Found In Announcements: MainHome

October 31 | 1:00 - 2:00 p.m. ET Free for members; $59 for non-members | 1 CDE Sponsored by Mission Critical Partners Every year, as many as 50 million calls generated by commercial and residential alarm systems reach emergency communications centers, which slows emergency response and places tremendous ...

APCO 2025 Call for Speakers Now Open!

Posted By Lisa Inkley 10-07-2024 11:35
Found In Announcements: MainHome

We are now accepting submissions for innovative, engaging, inspiring and informative individuals to speak at APCO 2025 , taking place July 27-30 in Baltimore, Maryland. We have three exciting new tracks this year! Training Essentials: These sessions are designed to provide a comprehensive ...

Support for Hurricane Helene

Posted By Lisa Inkley 10-01-2024 16:57
Found In Announcements: MainHome

Our thoughts are with those impacted by Hurricane Helene. In the wake of the hurricane, many are in urgent need of assistance. If you need support, APCO’s Sunshine Fund distributes critical financial support to members who are experiencing hardships. More information about how to apply for a Sunshine ...

Register for 9-1-1 Staffing Crisis Summit - Earn CEUs

Posted By Lisa Inkley 09-16-2024 12:27
Found In Announcements: MainHome

There is still time to register for the 9-1-1 Staffing Crisis Summit to explore ways to improve retention, innovate recruiting, streamline the hiring process, implement creative staffing strategies and build a culture of excellence. Join us October 22-24 to experience sessions such as Innovating ...

[New Webinar] 9-1-1: Where It’s Headed

Posted By Lisa Inkley 09-04-2024 15:34
Found In Announcements: MainHome

This is a time of incredible change in the public safety community. From staffing shortages to new technology, consolidation and funding, the challenges are many, but so are the opportunities. This is the time to think in new ways about emerging technological capabilities and how we leverage them to ...

[New Webinar] Part 90 FCC Licensing From A to Z

Posted By Lisa Inkley 08-27-2024 10:30
Found In Announcements: MainHome

Tuesday, September 24 | 1:00 - 2:00 p.m. ET Free for all | Worth 1 CDE The webinar will cover FCC licensing procedures to include navigating the FCC’s Universal Licensing System (ULS), the form 601 and pertinent Part 90 FCC rules. We will also cover some of the most common obstacles encountered with ...

Registration Is Now Open for 9-1-1 Staffing Crisis Summit

Posted By Lisa Inkley 08-01-2024 15:06
Found In Announcements: MainHome

Join us October 22-24 in Fort Worth, Texas, as we continue to help members face the challenges of effective and sustainable staffing within emergency communications centers.

APCO First Vice President Vacancy Announcement

Posted By Lisa Inkley 07-29-2024 10:47
Found In Announcements: MainHome

In light of the tragic news of Mark Spross’s passing, APCO has made some contingencies for the upcoming 2024-25 Executive Committee election. In accordance with Bylaws provision 8.5, APCO is required to conduct an election for the incoming first vice president and second vice president. Regarding the ...

Silent Key: Mark Spross

Posted By Lisa Inkley 07-26-2024 13:16
Found In Announcements: MainHome

APCO is incredibly saddened to report that Mark Spross, RPL, CPE and APCO International’s second vice president, passed away last weekend. Our deepest condolences go out to Mark’s family, friends and fellow team members at METCOM 911.

Purchase APCO 2024 Session Recordings Now to Save

Posted By Lisa Inkley 07-24-2024 12:01
Found In Announcements: MainHome

Make the most of your educational experience at APCO 2024 and purchase the session recordings. You'll get access to all 120 professional development sessions plus a select few sessions will be video recorded this year! Purchase before August 2 to save.

Introducing the APCO Career Instructor Program

Posted By Lisa Inkley 06-26-2024 10:23
Found In Announcements: MainHome

We are excited to introduce the APCO Career Instructor Program (CIP). This program will establish a structured training pathway for state or locally certified educators to attend APCO’s core course, APCO Public Safety Telecommunicator (PST) 1, 7th Edition, at no cost. Educators are then qualified to ...

[New Webinar] Reclassification Update: OMB Requests Input for SOC Revision

Posted By Lisa Inkley 06-18-2024 14:27
Found In Announcements: MainHome

July 17 | 2 p.m. ET Free for all | 1 CDE On June 12 the Office of Management and Budget (OMB) announced the beginning of a multi-year process to revise the Standard Occupational Classification. Through this process, OMB will consider whether to change the classification of public safety telecommunicators ...

[New Webinar] Swatting Identification and Mitigation Tips for ECCs

Posted By Lisa Inkley 06-11-2024 16:22
Found In Announcements: MainHome

July 9 | 2 - 3 p.m. ET Free for members; $59 for non-members | Worth 1 CDE This webinar will focus on swatting hoaxes and how they impact emergency communications center (ECC) operations. Discussion topics will include how public safety telecommunicators can identify swatting calls and how departmental ...

New Institute Training Pricing Goes Into Effect July 1

Posted By Lisa Inkley 06-05-2024 15:21
Found In Announcements: MainHome

The APCO Institute has announced pricing changes for its courses, programs and services effective July 1.

[New Webinar] Next-Gen Dispatch: Envisioning the Future of CAD Systems

Posted By Lisa Inkley 05-29-2024 14:43
Found In Announcements: MainHome

June 25 | 1:00 - 2:00 p.m. ET Free for members; $59 for non-members | 1 CDE Sponsored by Mark43 The demands on dispatchers today have changed significantly from a decade ago. We can safely bet the same will be true in five years as shifting community needs, new generations of dispatchers, and increasing ...

Last Chance to Register for Nexus and Leaders Dinner

Posted By Lisa Inkley 05-23-2024 16:19
Found In Announcements: MainHome

There is just one week left to register for Nexus ! Join us May 29-30 for an interactive walk-through of scenarios from real events and experience the future of emergency communications with NG9-1-1 technologies. Also taking place on May 29 is the APCO Leadership in Policy Awards dinner . FCC ...

[Webinar] Implementation of Link Layer Authentication Within P25

Posted By Lisa Inkley 05-16-2024 13:40
Found In Announcements: MainHome

May 30 | 2:00 - 3:00 pm ET Free for members; $59 for non-members | 1CDE P25 Link Layer Authentication (LLA) is being heard more and more frequently within the public safety communications community, but there is confusion around what it is, what it does and how it can be implemented in land mobile ...

Nexus 2024 Two Weeks Away

Posted By Lisa Inkley 05-13-2024 10:40
Found In Announcements: MainHome

There are just two weeks left to register for Nexus 2024 ! This unique event explores how public safety professionals responded to real-world incidents AND the art of the possible when NG9‑1‑1 technology is fully deployed. Scenario discussions will include the Francis Scott Key Bridge collapse in Baltimore, ...

Working Group Members Needed to Revise Standards

Posted By Lisa Inkley 04-24-2024 14:41
Found In Announcements: MainHome

We are looking for working group members to help revise the following standards: - Emergency Communications Common Disposition Codes for Data Exchange - Minimum Operational Standards for the use of TTY/TDD or Similar Device in the Emergency Communications Center The deadline to participate ...

APCO 2024 T-shirt Contest

Posted By Lisa Inkley 04-22-2024 09:35
Found In Announcements: MainHome

There are just a couple of weeks left to submit your design for the APCO 2024 T-shirt contest! Send us something that represents Florida, Orlando and public safety. Designs will be voted on and the winner’s artwork will be printed on the back of the next APCO conference shirt in Orlando.

Happy NPSTW!

Posted By Lisa Inkley 04-15-2024 10:16
Found In Announcements: MainHome

It's National Public Safety Telecommunicator Week! We look forward to honoring our PSTs all week and seeing how you all celebrate! It's not too late to enter our contest for the chance to win breakfast or lunch for your ECC.

APCO Seeks Volunteers for Three Standards Revisions

Posted By Lisa Inkley 04-08-2024 10:48
Found In Announcements: MainHome

APCO is looking for subject matter experts to assist with the revision of the following standards: Core Competencies and Minimum Training Standards for Emergency Communications Center Supervisor Best Practices for ECCs When Processing Vehicle Telematics Calls from Telematics Service Providers ...

APCO 2024 T-shirt Contest Now Open

Posted By Lisa Inkley 03-25-2024 11:35
Found In Announcements: MainHome

Calling all designers and artists! We want you to create our next conference shirt. Produce an original design that incorporates the host city Orlando and/or the state of Florida, and the spirit of APCO International and emergency communications. Designs will be voted on and the winner’s artwork will ...

2025 Conference Chair Nominations

Posted By Lisa Inkley 03-20-2024 13:39
Found In Announcements: MainHome

APCO is seeking a host committee chairperson for APCO 2025 taking place in Baltimore, MD on July 27-July 30, 2025. We are currently accepting nominations with the following requirements: Nominations must include a letter of interest from the candidate, a letter of support from the candidate’s employer ...

[New Webinar] Improving 9-1-1 Staff Performance & Retention

Posted By Lisa Inkley 03-18-2024 10:34
Found In Announcements: MainHome

Improving 9-1-1 Staff Performance & Retention: Why Targeted Quality Assurance is Essential May 22 | 1:00 - 2:00 p.m. ET Free for members; $59 for non-members | 1 CDE Sponsored by NICE Attend this webinar to learn: Best practices from several accomplished 9-1-1 directors that you can put ...

NPSTW Contest Reminder

Posted By Lisa Inkley 03-11-2024 13:13
Found In Announcements: MainHome

If you haven't already, take some time to enter our NPSTW contest to win $100 for your ECC! Tell us about the movie that represents your center. Check out the entries we have received so far and vote on your favorites.

Join an APCO Standards Working Group

Posted By Lisa Inkley 03-04-2024 10:23
Found In Announcements: MainHome

APCO is seeking participants to create a Minimum Technical Requirements for Remote Support to Emergency Communications Center Operations standard. This ANS will define the minimum requirements used in an emergency evacuation situation or a stay-at-home order where separated operation and administrative ...

APCO Seeks Volunteers for Standards Revisions

Posted By Lisa Inkley 02-26-2024 10:25
Found In Announcements: MainHome

APCO seeks volunteers for the revision of the following two standards: Core Competencies and Minimum Training Standards for Public Safety Communications Instructor. The revision seeks to identify the fundamental skills and minimum training prerequisites for those tasked with instructing personnel ...

NPSTW 2024 Contest

Posted By Lisa Inkley 02-16-2024 09:34
Found In Announcements: MainHome

The contest for NPSTW 2024 (April 14-20) is now open! For this year’s contest, we’re asking you to name the movie for your comm center and give us a plot summary, then let us know why you chose it. In place of trailers, send us a picture of your team. The deadline to submit is April 22.

CPE Scholarships Close 1 Week

Posted By Lisa Inkley 02-07-2024 14:43
Found In Announcements: MainHome

The deadline for APCO CPE Scholarships is just one week away. If you are looking for financial assistance to participate in APCO’s Certified Public-Safety Executive Program , complete your application by February 15 .

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